The real Guide to the Tibetan World ​!

General FAQ 

How can I book a tour?

To book your tour, please visit, or come visit us at our office and make your reservation in person.  We are located at 207 Beimen Jie, Shangri-La, Yunnan, China, 674499. You can also e.mail us at, give us a call + 86 887 8288648

or send us a fax + 86 139 887 68321.


When should I book?

You can book your tour at any time, however we recommend making your decision and confirm your spot as soon as possible. Please note that due to the altitude where Shangri-La is located (3.300 meters over sea level), most of our trips and tours are held from May to October. The trips fill up quite quickly and we would not want you to miss out on a great experience, especially if your time here in China is limited!


When is the peak or high travel season ? 

High season marks the best time of the year to travel in Tibet; the climate is comfortable, there are many festivals, local activities, holidays and lush green surroundings. During this period, all the hotels and airlines will be at their busiest making traveling costs higher than the rest of the year.

The peak travel season is from May-October, these are the best and most popular months to visit. The rainy season starts at the end of July and lasts almost all of August; fortunately, most of the rain falls during the night and there is not much heavy rainfall in the day. 

What currency is used during the trip ?

The Chinese RenMingBi (RMB), also called Chinese Yuan (CNY) is the currency using in . You can’t use other foreign currencies for shopping. You can exchange the currency in Agriculture bank or Bank of China.You can also withdraw cash from ATM in different county towns.

Can i withdraw cash from local banks ?

Credit cards such as American Express, Master and Visa are accepted at the local, large hotels and tourist stores. You also can withdraw cash from the Bank of China ATM machines found easily in Lhasa, Shigatse and Tsedang. Sometimes, the China Constructional Bank also works with these credit cards, but a $2-4 (USD) surcharge is applied for each transaction. Obviously, there will be no ATMs or banks in rural villages, so when we visit you'll need to carry some cash with you.

Do you offer any group or student discounts? 

Most of our trips, specially the educational and cultural trips, are tailor made in order to fit the necessities of each group. Because of this reason final prices will be quoted once all the details of the trip have been decided.  Therefore, if a large group wants to participate in one of our small groups trekking or tours, discounts might apply. The more people there are , the better the prices will be per person. 

What hotels do we stay at?

The hotels that we stay at depend on availability but we always choose them taking in count how involved they are with the local culture in terms of design, facilities and respect to traditions and culture. 


Should I worry about altitude sickness?


Shangrila is 3280m and it is always a good idea to travel from Kunming slowly to Dali, Lijiang and then to Shangrila to acclimatized . 

Once you arrive in Shangrila, or at any high altitude, it is best to take a day of excursion just around  and stay at the same altitude for a few days before traveling to a higher altitude.

Small oxygen tanks are available for purchase in any small towns. It may also be worth talking to your doctor about taking Diamox, the “altitude sickness” medicine.

Do I need medical insurance?

Medical insurance for the tours is not required, however it is highly recommended.  If you unfortunately get hurt or sick while you are on a trip, and need to go to the hospital, if you don’t have insurance then you would be required to pay a very expensive medical bill.


Does Kham and  Amdo area require Tibet permit ? 

Both Kham Tibet and Amdo Tibet does not require to obtain a Tibet Permits to visit. 

Kham region offers you spectacular landscape and traditional Khampa way of welcome. The Kham region of Tibet is located in the Chinese provinces of Sichuan, Xizang, Qinghai, and Yunnan. Kham is known for its verdant grasslands, craggy mountains, and pure rivers. The most famous Tibetan horse festivals Yushu Horse Festival and Litang Horse Festival take place every summer in Kham, where Tibetans compete and show off their riding skills. Tibetans from Kham have a reputation for being as loyal as they are tough. Many carry traditional swords and walk with a swagger, but are quick to invite you into their yak-hair tents for a cup of butter tea. Both Amdo and Kham region is one the most beautiful area of Tibet,  80% of Amdo and Kham Tibetans are Nomads.  We can arrange Tibetan homestay in those areas for you to experience their way of living.